Senior User Experience Designer at Blackbaud

Austin, Texas

As a UX Designer you will be responsible for designing solutions that delight users and allow them to advance and achieve their philanthropic missions. You’ll be the design lead in product development teams partnering with product and engineering peers to discover and deliver new web-based software through the entire product development lifecycle.

You will work to frame customer and business problems with teams through research, concept and design validation. Ultimately, you will be discovering great product solutions that solve these problems. Along the way, you will create and test solutions in order to validate the value and user experience of the solution or features. You’ll contribute effective documentation and communication of the user experience.

You'll build lasting relationships with multiple product teams and contribute to an open, creative, dynamic, and productive atmosphere.

In addition, you’ll be an active member of a centralized user experience design group. You’ll work closely with a seasoned team of user experience professionals to define, grow, and maintain the design system and practices for Blackbaud as well as further develop your own capabilities and skills.

Who we’re looking for:

The ideal candidate will have at least 5 years of experience as a UX designer including user research, prototyping and using visual communication tools (eg. Axure, Balsamiq, Sketch). You can design solutions for end-to-end scenarios that involve multiple users and know how to frame and reframe the problem when you get started. You know when and how to use various tools in your toolbox and persuade others about your process. We are looking for thinkers and innovators who are energized by developing delightful, creative solutions to complex problems and we’d love to hear from you!

About Us

At Blackbaud, we believe the world would be a better place if good took over. If everyone on a mission to do good had the power to do even more. That's why we come to work every day - to equip and connect the world's philanthropic community so that good can take over.

We are Heart + Smart and have employees who are passionate about doing good and helping others with their philanthropic missions. They love museums, arts and culture, wildlife, feeding the hungry and helping to save lives. You will find a friend here and we hope you bring your friends too.


Our centrally-located Austin office is set up for collaboration, with bright and open spaces and modern design. Just steps from the Metro station and access to all that Austin has to offer, we have successfully created an environment where employees are inspired to do great work and create a happy life outside of the office.

Other things you might care about:
Competitive salary, four weeks of PTO, Medical, Dental, Vision, 401k, Flex spending accounts, tuition reimbursement, volunteer for vacation and unlimited opportunities for community involvement.

Curious? Come in and check it out. Worst-case scenario- you learn a little more about us, we learn a little more about you and keep us in mind for the future. Best case, you get to help empower organizations that are actively making the world a better place.


Posted Nov 21, 2017