Baton Rouge, LA
User Experience Designer
Job Title: User Experience Designer
Reports To: Director
FLSA Status: Full-Time Salaried, Exempt
Our Innovation department is currently seeking an experienced User
Experience (UX) Designer. The core function of the role is to conceive and
conduct user research, manage and perform customer interviews and surveys and
translate user input into sitemaps, wireframes, and prototypes. This individual will also design the overall
functionality of the product and iterate upon it to ensure a great user
experience. Individuals in this role
must be user-focused, analytical, highly creative, and have strong verbal and
written communication skills. A UX Designer
must be able to work in a team environment in order to share information and
collaborate on solutions.
Key aspects of the job include:
Make strategic design and user-experience decisions related to business
vision and priorities.
Translate concepts into wireframes, proof-of-concepts and mockups
that lead to intuitive user experiences.
Facilitate product visions by researching, conceiving,
wireframing, sketching, prototyping and mocking up user experiences.
Design and deliver wireframes, user stories, user journeys and
mockups optimized for a wide range of devices and interfaces.
Drive the customer sponsorship program and facilitate customer engagement
activities to rapidly test and iterate your designs for fast feedback
Serve as a customer advocate to ensure the highest level of
usefulness, desirability and customer satisfaction.
Work with the Innovation, Education and Marketing divisions on
developing digital strategies and implementation of initiatives and standards
that balance customer/user needs with business objectives.
To perform this job successfully, an individual must have
strong research and communication skills and a proactive, self-directed
approach to work. To excel in this
position, an individual should be fully versed in the learning technology
market with a passion to create something truly unique and disruptive. This individual must be willing to take bold
approaches and champion new ideas.
and abilities needed for success in this role include:
Five or more years of UX design experience. Preference will be
given to candidates who have experience designing complex solutions for
complete digital environments.
Bachelor’s degree from a four-year college/university or High school
education/GED and equivalent experience.
Previous experience with learning/education platforms is highly
in UX software such as RP PRo, UXPin, Balsamiq, Framer.js, Quartz Composer, etc.
Ability to create pixel-level mockups and/or clickable high
fidelity prototypes based on an existing style guide, using tools such as InVision,
Fireworks, Photoshop, Illustrator, etc.
Experience with graphic design and graphic design tools.
Extensive experience in using UX design best practices to design
solutions and a deep understanding of mobile-first and responsive design.
Expertise in user-centered design and testing methodologies,
subsystems, and usability and accessibility concerns.
Ability to iterate designs and solutions efficiently and
Ability to clearly and effectively communicate design processes,
ideas and solutions to teams and customers.
Close collaboration and communication with teams and other
stakeholders via a distributed model to regularly deliver design solutions for
Ability to research and showcase knowledge in the industry’s
latest trends and technologies.
Passion for all things UX and other areas of design and
Work collaboratively with the CIO, Director of Innovation, Director
of Marketing, Solutions Architect, contractors/consultants and other technical
and non-technical members of the business to realize successful implementation
of the user experience.
Provides strategic direction to the planning, design and standardization
of the user experience
Stay up to date with new technologies and trends in the web design
Support user engagement activities to gather real-world feedback
Identify design problems and devise elegant solutions.
functional and visual consistency across the product.
leadership and guidance to the development team around the visual consistency
across the product.
highly modernized and streamlined user experiences and interfaces for all
necessary products and platforms.
Essential Internal & External
related issues, including supervision, coaching and professional development of
staff in developing new skills; works with senior-level leadership and
volunteer governance bodies.
work of contractors and consultants selected to assist organization in user
experience implementation and graphic design through relevant communication and
project management activities.
Other duties/tasks as assigned.
While performing the duties of User Experience Designer, the employee
must be able to withstand performing typical office work, including periods of
sitting at a computer station and performing computer-related work, which
generally involves repetitive motion tasks on a computer keyboard and viewing
multiple monitors for prolonged periods of time. The employee must also be able
to regularly stand, walk, climb, balance, stoop and kneel and occasionally lift
and/or move up to 25 pounds. This position will require some out of state
schedule of the User Experience Designer for Alliance Safety Council is Monday
– Friday, 8 hours a day and occasional weekend work (i.e. training and
assistance with events). Overnight travel may be required.