UX / User Experience Designer at JPL

Harrisburg, PA

Solving strategic puzzles and architecting stand-out digital experiences – does this get you going?


We’re adding a UX Designer who can turn our customers’ online challenges into amazing user experiences. The UX Designer is responsible for thinking through the strategy and design process, and working hand-in-hand with content writers and developers to bring ideas to life. We want you to be all the clichés: sharp, talented, hard-working, enthusiastic, professional, etc. But most of all, we want you for the unique voice you’ll add to our team.



  • Develop a deep understanding of customers’ behaviors and needs and translate insights to build emotionally engaging digital experiences
  • Lead the creation of information architectures, hierarchies, interactions, wireframes and prototypes
  • Design innovative and cost-sensitive solutions that balance user goals, business goals, brand positioning, design, competitor approaches and technical feasibility
  • Conduct competitive research and interviews with clients and end-users
  • Present user experience findings in a compelling, easy-to-understand manner to clients
  • On large projects, work with strategists, the digital marketing team and technology leads to provide UX documentation
  • Partner with visual designers and content writers during design phases, and assist and advise developers during development phases
  • Perform usability testing, specifically experience-based reviews of desktop, tablet and mobile experiences



  • 3+ year experience in UX Design
  • Proficiency in Mac OSX, Adobe Creative Suite, Microsoft Office, Slickplan, and Moqups
  • Experience working in an agency setting with 3+ years of experience working IA or in a position with UX strategy accountability and focus
  • Must have a portfolio of successfully launched work that demonstrate strategic, conceptual and creative thinking
  • Experience with customer research methodologies and usability best practices
  • Ability to translate observations and insights into foundations for developing a strategic user experience
  • Knowledge of of HTML, CSS, responsive design, frameworks and various content management systems
  • Experience facilitating client workshops and meetings, separating research findings into compelling presentations
  • Experience delivering strategies, UX documentation, reports and findings to executives
  • Excellent verbal and written communication skills
  • A team-oriented attitude
  • Must be organized, work gracefully under pressure and switch between projects seamlessly in a fast-paced environment


To apply, submit a current résumé and portfolio preview. Portfolios without work samples will not be considered. 

Posted Dec 27, 2016