UX/UI Designer at Service Year Alliance

Washington, DC

A Shared Vision

Service Year Alliance is working to make a year of paid, full-time service — a service year — a common expectation and opportunity for all young Americans. A service year before, during, or after college gives young people the chance to transform their lives, make an impact in their community, and become the active citizens and leaders our nation needs. Expanding service years has the power to revitalize cities, uplift and educate children at risk, and empower communities struggling with poverty.

Our North Star

On the path to our vision, our aim is that, within a generation, every year, one million young Americans engage in a service year, solving important problems while transforming their own lives.

Why Now: Broken Citizenship and Pressing Challenges

Today, the need for a common experience of citizenship in our country is more poignant than ever. We are drifting apart. Contrary to the illusion of constant connectivity, Americans are isolated from one another—geographically, ethnically, economically, religiously, and culturally. Traditional forms of civic participation have atrophied. Many Americans’ sole contribution to the country is through paying taxes—not nearly enough to bind people to their communities. Only one in three eligible voters turned out in the last election. Less than one percent of Americans serve in the military. There’s a chance—right now—to inspire a renewed sense of citizenship capable of solving our biggest challenges and creating the leaders our nation needs.

Neither the idea of national service nor our vision are new, but this moment in time tells us they are both deeply needed and never before more achievable.       

Position Description:

Join our team and bring your creativity and skills to help make ServiceYear.org a first-class technology platform. Service Year Alliance seeks a UX designer with the knowledge and attitude necessary to evolve existing products and produce exceptionally usable features.

A little bit about you and how you’ll contribute at Service Year Alliance:

  • You are able to design, deliver and present all forms of UX deliverables: storyboards, wireframes, clickable prototypes, sitemaps, information architecture, etc.
  • You have worked in an agile software development environment.
  • You understand the need for systems thinking and a consistent approach to both UX and UI that leads to a superb, polished product.
  • While your strength is in UX, you also have UI design skills.
  • You are an empathetic person and have the ability to think about and fight for the end user.
  • You have a deep understanding of human interaction design
  • You are well versed in the research and discovery phase of projects.
  • You understand when to innovate and when to fall back on familiar and proven interactions.
  • You are able to analyze analytics and create deliverables such as stakeholder and user interviews and do market research as needed.
  • You have knowledge of user testing research methods and can choose the right one or ones for the project and timeline as well as run them from start to finish.
  • You are able to effectively explain your design/feature rationale to any and all teams/people: teammates, developers, executive team, etc… and have research and data to back up those decisions.
  • You stay up to date on current themes, trends, and technologies in UX design


  • Bachelor’s degree in interaction design, user-centered design or a design related field
  • 4 – 5 years of relevant work experience
  • Portfolio demonstrating UX/UI experience in web application design. Experience with reporting design is a plus.
  • You have ample experience with designing for mobile products.
  • Deep belief in service years to tackle our most pressing challenges, transform the lives of those who serve, and change the course of our country
  • Strong learning mindset
  • Ability to work independently
  • Strong attention to detail
  • Ability to effectively prioritize and meet deadlines in a timely manner

About Service Year Alliance

Service Year Alliance is a bipartisan organization committed to making a year of full-time service — a service year — a common expectation and opportunity for young Americans of all backgrounds. Expanding service years has the power to address our country’s most pressing challenges, change the lives of those who serve, and unite our nation.  

We are an equal opportunity employer and an Employer of National Service. AmeriCorps, Peace Corps, and other service year alumni are encouraged to apply, as are military veterans. Please indicate in your application if you have served in one of these programs. SYA is based in Washington, DC.

Posted Aug 01, 2018